Date of stay: Mar 01, 2011
Accommodation and facilities:
good location..staff very good but talk little english!!!room clean and big...
Reservation service:
Date: Mar 07, 2011
written by: lorenzoni clara
Date of stay: Feb 08, 2011
Accommodation and facilities:
The hotel is nice and good value for the money, but the interior and rooms needs urgently renovations. There is is strange smell in the hotel and in the lift they tried to solve this with some herbs on the floor in the lift. Carpets looks dirty and I guess the smell is from that. The cleaning staff did it s best, no complaint about them. The breakfast was just ok, but if you wanted a little late breakfast, they was run out of toast and anything you wanted on that toast. I guess they struggle economicly. The stay was ok, but my next visit in Nong Khai in april 2011, I will be looking for another hotel.
Reservation service:
Booking service is good and easy.
Date: Feb 13, 2011
written by: Eivind Altobello Friedricksen
Date of stay: Jan 29, 2011
Accommodation and facilities:
Worst hotel I have ever stayed at.
Left after 1 night even though paid 2 nights. Room wall, bed cover filthy. Dangerous wiring on bed lamps. Cold water. A/C not cool. Large rips in carpet. Noise in next room all night, hotel staff not help me, only offer to change room at 2am! I have photo of all faults. Will report to all travel sites such as tripadvisor etc. I mentioned all problem to staff & they not care or ask why I go to other hotel. Again, worst hotel I have ever stayed in my entire life!! Better hotels for 500B.
Reservation service:
No problem with websawadee
Date: Feb 01, 2011
written by: Gerard Sutterby
Date of stay: Jan 03, 2011
Accommodation and facilities:
Breakfast was so good.
Reservation service:
quick response
Date: Jan 06, 2011
written by: Akharaporn U.
Date of stay: Apr 26, 2010
Accommodation and facilities:
Old hotel with pool. A bit overpriced for what it is, but the only hotel
around with a pool, which was a bit murky. Not really a bad hotel but you will feel like a ghost there, syince only about 6 rooms out of 200 are occupied... service is as slow as in Laos if any... One funny thing at this hotel is that they don t call you when its time to check out, so sleep until 3 P.M :)Old and broken furniture will remain at the poolside probably forever as well as rubbish on the parking lot left by customers a year ago.... booking on RES24asia.com grat as usual.
Reservation service:
RES24ASIA.COM great as usual. Will book with them every time
Date: Apr 29, 2010
written by: Martin Willem Schmid
Date of stay: Mar 01, 2010
Accommodation and facilities:
Location is not good if you want to be in Nong Khai and have no personal transport. They will call a tuk tuk but will cost you between 80 and 100 baht per time there and back.Rooms need renovation, fungus on my shower curtain, hot tap on sink would not turn on, phone wire connection was taped into wall with masking tape and did not work properly. I checked out early but the terms of the booking service are no refund. I did not complain to hotel staff because their English is not good enough for this. (This is a not a criticism of staff. this is NorthEast Thailand and English is very rarely spoken_
Reservation service:
Date: Mar 03, 2010
written by: Geraldine Grogan
Date of stay: Mar 01, 2009
Accommodation and facilities:
We will never choose Royal Mekong Nongkhai Hotel again.
The only positive was the big rooms and the vue to Mekong - everything else is negative. The hotel wasn t kept in repair and anywhere was very dirty and not cleaned. The staff wasn t helpful - was not able to help to get a taxi to airport - and seemed not to care.
Reservation service:
The bookong service worked perfect and effective.
Date: Mar 10, 2009
written by: Susanne Bruus
Date of stay: Dec 19, 2008
Accommodation and facilities:
Excellent hotel. Good rooms and reception. A bit far away from the town Nongkhai; you need transport. We had a good 2 days stay.
Reservation service:
excellent
Date: Jan 25, 2009
written by: Henricus van Iersel
Date of stay: Oct 16, 2008
Accommodation and facilities:
It is the worst hotel we have ever visitted. The hotel is old, with old furniture in their old rooms. Actually a chair broke down while we were staying in that hotel, and suddenly dangerous nails were sticking out of the chair.
The staff at the breakfast dont pay any attention to the things which are missing. So if there is no toast, jam, butter, you name it, then tell it to the staff yourself, because they wont see it.
The hotel also advertise with 2 hours of thai-massage in your room for only 300baht. But after only 1 hour of poor and very soft thai-massage, the 2 massage-ladies clamed to be finished! Not only did they cheat about the lenght of the massage, they also had the nerve to ask for tip!!!
We made a complaint at the reception, but they didn´t care. Their only comment was: Well, sometimes they make a quick massage!
Dont ever visit that hotel!
Reservation service:
As always, booking through the R24 reservation system is okay. But in case of changes (if you want to change the dates of reservation), the system is much to slow.
Date: Nov 10, 2008
written by: Phatthawan Laitaweewat
Date of stay: Jun 26, 2008
Accommodation and facilities:
Clearly in need of modernisation & efficient management. Bedroom O.K. but aircon noisy and barely functioned. Bathroom had more than its fair share of ants, which presumably were also in the bedroom. Dining room a disaster as some dishes on the standard menu were not available and it took the staff nearly 20 minutes to inform us. Breakfasts unappetising and stone cold. Service some of the worst we have come across in Thailand.Large open car park which could present security problem as nobody manned the security hut at the entrance.
I understand this used to be a Holiday Inn - I wish they would take it back as the present management (or lack of it) ruins what could be an excellent hotel due to its situation on the Mekong. Needless to say, we shall not return.
Reservation service:
Good, as I tried to book through Asia Rooms who stated that rooms were unavailable.
Date: Jun 30, 2008
written by: Peter Bainbridge
Date of stay: Mar 18, 2008
Accommodation and facilities:
I booked a Standard Room. Very large, with view on Nam Khong. Not high standard but very OK for the price. Restaurant so-so. Breakfast OK. Swimming pool not clean. Very far from the town center. Can recommend.
Reservation service:
Good.
Date: Apr 02, 2008
written by: STEINMANN Jean-Paul
Date of stay: Feb 04, 2008
Accommodation and facilities:
very nice location, clean and quiet, very friendly staff, nice swimmingpool, good value for money
Reservation service:
perfect
Date: Feb 13, 2008
written by: Koeppl